Great product, no customer service
This bike is sturdy and my niece loves it. Unfortunately ours shipped without the child safe valve stem caps. I reached out to customer service twice to get replacements but have not heard any response after nearly two weeks. Hard to recommend a high-end product that has no customer service.
| Weight |
Rated 4 out of 5
|
|---|---|
| Ease of assembly |
Rated 4 out of 5
|
| Quality |
Rated 4 out of 5
|
| Value |
Rated 4 out of 5
|
| Service |
Rated 1 out of 5
|
Early Rider®
Hannah, I'm sorry we didn't get back to you. I have located your original email and it was routed to the wrong person. That's completely on us. We don't ship our bikes with valve caps as they are deemed a choking hazard. Please reach out if we can be of any further assistance.














