YOUR RIGHTS IN A NUTSHELL
Early Rider Limtied is a UK based company and complies with UK consumer law including the Distance Selling Regulations. This means that shopping with Early Rider is safe. You won't get ripped off, you'll get your parts and we'll sort out any problems you have. By visiting our website you accept and agree to the content of these Terms and Conditions. Our Terms and Conditions do not affect your statutory rights.
When you order from the Early Rider website you agree to the listed terms and conditions. This does not affect your statutory rights.
How to Place an Order
Orders can only be placed online at earlyrider.com. If you have any special requirements please call +44(0)1264 356008 or email firstname.lastname@example.org
The website is open 24/7! Telephone during normal opening hours below.
Closed Sundays & Bank Holidays.
Monday to Friday - 9.30am to 5.30pm
Saturday & Sunday - CLOSED
We take security and your privacy very seriously, no credit card details are kept and your personal details are only used to send your order to - nothing else!
Method of Payment
We accept payment via:
- Credit Cards
- Debit Cards
Item out of stock
If an item is out of stock, please fill in the notification form and we will inform you as soon as it is available. Please let us know your telephone number if you would prefer a call.
All items in the Early Rider are priced in GB Pounds Sterling and include UK VAT at the current rate.
Next day delivery is next working day - it does not include Saturday or Sunday. If you order before 2pm on Friday you will receive your goods on Monday. If you order after 2pm on a Friday your goods will be dispatch on the following Monday and delivered on Tuesday. Shipping is added on checkout.
Mail Order Returns and Refunds
Goods must be returned to us in as new condition in the original packaging - and must be returned to us within 7 days of receipt. To enable us to process your return efficiently please call +44(0)1264 356008 to obtain a Returns Number which must be marked clearly on the outside of your box. This allows us to process you return quickly. Items returned to us without a returns number on the outside of the parcel will regrettably be refused. Please write a note telling us what you would like us to (exchange/credit note/refund). You are responsible for any return postage costs. Any Goods returned which do not comply with the return of goods policy will be returned to the customer and will not be accepted for refund until such time that the above conditions are met. This does not affect your statutory rights.
If you are unclear about any of this then please call before ordering.
We are happy to exchange or refund your goods in full (excluding postage on refunds). Credit and debit cards are refunded electronically to your Credit/Debit card account. Paypal is refunded to you Paypal account. All other refunds are made by cheque.
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